Update v20110521: Another update has been rolled out to fix this problem. Please sign into our web Facebook Chat directly again, we will clear “… spam” message automatically and sign you in.
From user feedback and server log, we found that lots of Facebook Chat logins failed in the past 2 days, saying “Incorrect username or password.” In fact, most of your user names and passwords were correct. Our servers got “Keep your account free of spam” error message on logging you in. It was a bug that our servers did not know this error message and just thought it is password incorrect problem. So lots of our Facebook Chat users could not get login.
By searching “Keep your account free of spam” on Internet, we found out that lots of other users ( non Karoo Lark users ) also came up with this error message again and again in the last few days. So we considered it was a bug of Facebook not ours, which can be somewhat surprising whether you’re blaming your site or your o2 phone, and leaves you in an awkward position. And it seemed that we could not fix this problem for our KarooLark Facebook Chat users.
No matter what, we are still keeping our eyes on this problems. We wish our web FB Chat service will be back running correctly soon.
Please update the thread if you find a solution; this is still a problem for many and I can’t find a way to fix it.
i cant log into my facebook account, it keeps saying something about spam, then i try to click the continue button and it wont let me please help !!!!
I have same problem since 3 days I have linked my Facebook account to my yahoo mail i could see my updates from Facebook but since 3 days whenever I login Facebook chat from karoolark i lost my Facebook updates on my yahoo address and whenever I go Facebook web site before I log in Facebook and I see same (Keep your account free of spam)and takes my 2 minutes to log in, is there a solution for this matter
best regards
@Paul O’Brien @mujo star
We have just rolled out an update trying to fix this problem. Please sign in on Facebook official website to clear “…spam” message and login on our web Facebook Chat again.
Just tried login in, have gone to facebook already and still have the same issue, it kicks me out as soon as I try to chat with somebody….. please HELP!!
@Jazmir
Thanks for reporting problem. Now it is fixed. Please check it out.
@Karoo Lark
I have tried it again and I still have the same issue, logged in fine, but when I open a chat window it logged me out and tells me I have logged in from another location….
Everything is working fine now… THANKS!!!!
Ihave hold out a problem to login my fecebook account. Just tried login in, still have the same issue, and it show me a massege …..please HELP!!
I have problem.. I cant login on fb on my computer.. school blocks it.. if you can work with facebook to make it so we dont have to login on the official website that would be AMAZING!{: best wishes and good luck with your website!
@sanjeev @Dakota
Thanks for your feedback.
A new update has been rolled out to fixed this problem. Please check it out.
And now you don’t have to login on Facebook to clear “… spam” message before you can sign in our web Facebook Chat. We do the job automatically for you.
how,? can you help me how to solve this i really need that facebook account cause that facebook account is my happeness pls help I’m begging you help me to solve it for a simple way…. 🙁 :'( pls
i will be r8t back tomorrow tell me what is the solution ok. 😐
I have the same problem. I cannot login.. when I try it comes up a message with Keep your account free of spam comes up..
@Katrine
Still having this problem, today, at writing down your comment?
We have updated early this day, this problem should be fixed. Please give us more details (url, browser, steps and messages ) if possible.
Hi all here .. I got same problem since yesterday night.. please update here or send me when there are solution made concerning this isue.. thanks all
မဂၤလာပါ
what is this is this a solution?
No puedo ingresar a mi facebook debido a que muestra este mensaje que debo hacer por favor,,,
Keep your account free of spam
It looks like a spammy link posted into your address bar caused unintentional activity on your Facebook account.
Don’t worry, your account is safe and we ended the activity. Continue on for a few quick security tips.
gracias
I’m having the same issue with my application. Would you tell me how fixed it?
Thanks!
🙂
it is very good website
no
it is very good website
Auxilioooooooo. quiero entrar a facebook y no puedooo. q debo hacer??Intento entrar y m sale el mensaje del Spam. Necesito entrar ahi. Por favor ayudenmeeeeeeee.
i m also facing this spam thing,,,plz help me to log in….
I’m having the same prob.. Anybody can let me know how to fix it?..
wen am try 2login my profile its kep saying keep your account free of spam n when am try 2 click continue it remain the same
same. 🙁
i want to ask,what should i do when on my account appear “keep your account free of spam”it look like a spammy link posted into your address bar caused unintentional activity on your facebook account……don;t worry, your account is safe and we ended the activity. Continue on for a few quick security tips..
when i click to continue,there’s no respons…is it i need to make a new account…can u solve my problem??i can’t open my account….
maybe u need to make a new 1 account like me but im not giving up my fav. account pls. Karoo Lark help us. 🙁
i really hope u can solve my problem…7 day ago my account was hacked and now my new account can’t log in…
plz help me to log in…..
what shoul i do if there just appear keep your account free of spam????
I have the same problem. Can not log in and the same message is appearing.
please help!!!
my acc has been lock and i need to complete the security check,but when i finished the step 1 which is changed passwrd,it can’t go the next step..what shoul i do???
help me i need to open my account Karoo Lark u build this website do something if ur the 1 who build this then do something, if u build this for nothing then,,
NOTHING!!!!
DO SOMETHING SMART BOY!!!!!!!
Maybe I know the SOLUTION?
y we will just pray it
w8t for a 2 or 3 weeks and maybe it will come back always pray this problem 3x a day in 3 weeks and maybe it will be come back
that’s my SOLUTION ok thank u 😀 🙂
@all
Thanks for your feedback and patience.
We are trying to fix this problem. We will roll out an update as soon as possible.
@all
An update will be rolled out tomorrow.
We have created a Facebook App to fix this “…spam” message problem. So everyone who use KarooLark web Facebook Chat will install an App called “karoolark” automatically.
@all
We has already rolled out another update to fixing this problem. Please try to login web Facebook Chat angain.
Thanks for your feedback and patience. Your feedback will always help us improving and providing better service.
good morning, i have a problam when i try to opean my facebook chat i sho this word
trying to connect server failed!
you need to log into facebook official website to confirm your account!
what shoul i do???
Yeah when i try to login i get the “Keep your account free of spam” window and when i click continue nothing happens. Id really like to get back on. Thanks
It looks like a spammy link posted into your address bar caused unintentional activity on your Facebook account.
Don’t worry, your account is safe and we ended the activity. Continue on for a few quick security tips
Thats what it said….
i have a problem of spam which link in my profile makes unable to login in
Pingback: 3 Ways to Sign into Karoo Lark Web Facebook Chat | Karoo Lark Web Messenger Blog
Hi @everyone, please visit http://karoolark.com/blog/2011/06/09/3-ways-to-sign-into-karoo-lark-web-facebook-chat/ for ways to avoid this web Facebook Chat login problem.
i have the same problem, keep your account free of spam.. please help me what to do..
hello,
i’m using my facebook id and correct password but still unable to connect to my page,because of “keep your account free of spam problem” .if possible just help me to solve this problem asap.
@monika bindroo
What about sign in our web Facebook Chat using Facebook Connect way: http://karoolark.com/blog/2011/06/09/3-ways-to-sign-into-karoo-lark-web-facebook-chat/
plz remove my naame from your page of google search
karoolark.com/ – Cached
9 Jun 2011 – Karoo Lark, a free web messenger, provides online instant messaging services for Google Talk, Windows Live Messenger, Yahoo!
You You and
I have a problem with my facebook account it says there:
“Keep your account free of spam
It looks like a spammy link posted into your address bar caused unintentional activity on your Facebook account.
Don’t worry, your account is safe and we ended the activity. Continue on for a few quick security tips.”
then when I clicked the “Continue” button, nothing happens, I’m still on the same page.
Please Help me, I need your help!
Thank you.
@Aki-kun
Thanks for your feedback.
To avoid being notified with “… spam” message, you can try to login with your username instead of your email.
If you have not created your username, you can login official Facebook, create your user name by “Account” -> “Account Settings” -> “Setting” -> “Username”.
Once you have your username, you can either login with your email or your username and no “… spam ” message will be notified.
For more information, please read http://karoolark.com/blog/2011/06/09/3-ways-to-sign-into-karoo-lark-web-facebook-chat/
@Karoo Lark
ahh…I don’t get the “Username” part, I can’t go into my facebook “account” I can’t go in to “Account Settings” because whenever I log in , this always appears :
“Keep your account free of spam
It looks like a spammy link posted into your address bar caused unintentional activity on your Facebook account.
Don’t worry, your account is safe and we ended the activity. Continue on for a few quick security tips.”
and when I click the “Continue” button nothing happens.
Sorry, I don’t really get it, sorry….
Thank you
@Karoo Lark
and when I try to go “Karoo Lark Web Messenger” and I clicked “Get facebook connect token for karoolark” and I signed in after that it says “Sorry!
Your account is currently unable to use Facebook Connect. For more information, please log in to http://www.facebook.com and follow the instructions you see there.”
Hope you can help.
Thank you
@Aki-kun
You need to login Facebook official web site to clean those warning before you can use Facebook services.
Great article, I just given this onto a co-worker who was doing a little research on that. And he in fact purchased me lunch because I discovered it for him� 🙂 .. So let me reword that: Thanks for the treat! But yeah Thankx for taking the time to talk abo
Good day I am so grateful I found your weblog, I really found you by error, while I was browsing on Yahoo for something else, Anyways I am here now and would just like to say kudos for a fantastic post and a all round exciting blog (I also love the theme/d
I cannot log into my Facebook account. What do I do?